"The Way Forward"

Conducting Effective Investigations

Part of the Management / Supervisory process is whenever necessary, to conduct effective investigations to enable conclusions to be reached and decisions taken regarding employee absence, conduct and capability issues. Current employment law demands that all investigations are thorough, fair, balanced and objective in their nature. This training course specifically addresses these issues. All people who are involved in conducting investigations will benefit from attending this training course.

1. COURSE OBJECTIVES

By the end of this course trainees will be able to:

• Plan and conduct effective investigations
• Collect, analyse and use information in the decision making process

2. CONTENT

• The need for effective investigations
• The investigation process
• Processing, analysing and using information in decision making
• Avoiding pitfalls
• Case study
• Q & A
  

3. TARGET GROUP

• All employees with responsibility for managing and developing others

4. ENTRY REQUIREMENTS / PRE-REQUISITE COURSES

• There are no pre-requisites for this course

5. DURATION & TIMES

• 4 hours
• By prior arrangement

6. ADDITIONAL INFORMATION

• Assessment is by
  • Pre and post testing (if requested)
  • A case study
  • Individual feedback (if requested)