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"The Way Forward"

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People Skills Training For Line Managers & Supervisors
 

Return To Work Interviews

All research based on absence management, concludes that RTW interviews are the single most effective method in managing sickness / unauthorised absence. This makes the RTW interview a vital and integral part of the absence management process. This training course focuses on the method, standard of delivery and potential benefits of delivering an effective RTW interview. All people with managerial / supervisory responsibility for conducting return to work interviews will benefit from attending this course.

 

1. COURSE OBJECTIVES

By the end of this course trainees will be able to:

  • Effectively conduct return to work interviews

2. CONTENT

  • The principles of RTW interviewing
  • Preparation and planning
  • The RTW interview
  • Follow-up and documentation
  • Case study
  • Q & A

3. TARGET GROUP

  • All employees with responsibility for managing and developing others

4. ENTRY REQUIREMENTS / PRE-REQUISITE COURSES

  • There are no pre-requisites for this course

5. DURATION & TIMES

  • 4 hours
  • By prior arrangement

6. ADDITIONAL INFORMATION

  • Assessment is by
    • Pre and post testing (if requested)
    • A case study
    • Individual feedback (if requested)